At EXPALSA EXPORTADORA DE ALIMENTOS S.A. (hereinafter referred to as EXPALSA), with RUC 0990637679001 and registered address at Km 6.5 Durán Tambo Road, Guayas, Ecuador, we are committed to protecting the privacy of users who visit our website.
Last updated: 2025
1. Information we collect
Through our commercial, employment, and supplier contact forms, we may collect the following personal data:
- Full name
- Email address
- Phone or mobile number
- Professional or personal information voluntarily providedIn addition, the website may collect browsing data through tools such as Google Analytics (e.g., IP address, browser, pages visited, browsing time, etc.)
2. Purpose of processing
The information collected is used exclusively to:
- Establish contact with potential clients, suppliers, or job applicants
- Respond to requests and follow up on submitted inquiries
- Perform statistical analysis of website traffic and usage to improve our services
- Present commercial or informational communications
- Prevent fraud and ensure website security
3. Legal basis for processing
Depending on the type of interaction, we process personal data based on:
- The consent of the data subject, granted by voluntarily completing the forms available on the site or by accepting the use of cookies
- Our legitimate interest, when processing is necessary to improve our services, ensure the website’s functionality, maintain records, and prevent misuse, without affecting the rights of the data subject
- Compliance with applicable legal obligations
4. Data sharing and international data transfers
Data may be shared only with:
- Our internal work team
- Technology service providers, such as Google Analytics, for statistical and website improvement purposes
By using third-party technology services and working with hosting providers, your personal data may be transferred and stored on servers located outside Ecuador. These transfers are carried out with appropriate safeguards, in compliance with the Organic Law on Personal Data Protection of Ecuador and relevant international regulations, such as the GDPR.We do not share personal data with third parties for commercial purposes.
5. Data security and retention
- We adopt technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration.
- Data will be retained for as long as necessary to fulfill the purposes described and according to applicable legal timeframes.
6. Cookies
EXPALSA uses cookies and similar technologies to enhance the browsing experience, analyze website traffic, and personalize content. Cookies are small files located in the user’s browser that allow us to recognize user behavior within the site.The cookies we use include:
- Necessary cookies: enable basic website functionality
- Analytics cookies: help us understand how users interact with the site, anonymously
- Functionality cookies: enhance the user’s personalized experienceUsers can configure their cookies preferences through their browser or the cookie management panel on our website. By continuing to browse, the user accepts the use of cookies in accordance with this policy.
7. User Rights (ARCO)
You have the right to access, rectify, cancel and oppose the handling of your personal data. To exercise these rights, you can write to us at: marketing@expalsa.com
8. Policy change notifications
EXPALSA may update its privacy policy when necessary. If changes are made, we will notify users through a notice on the website.
